Unveiling the True Impact:

How Our Client’s Problem affected their Business

Adrian Tognarelli, the Managing Director of Plainsailing, reached out to us in 2016, when his business was facing numerous challenges. Without a solution in place, the costs and impact were piling up for Plainsailing. They were struggling to streamline their operations and keep up with customer demands. This resulted in missed opportunities, lower efficiency, and ultimately, a loss of potential revenue. They were sailing through rough waters. 

Unlocking Success:

How we approach and solve Client’s Challenge

When analysing Adrian’s requirements, we carefully assessed the challenges he faced and the goals he wanted to achieve for his business. In this case, He needed a solution that would integrate multiple web-based sources into one single consolidated, cloud-based data resource for the platform's users.

We proposed a comprehensive solution that not only met Adrian’s requirements but also aligned with his long-term business objectives. Our proposed solution involved leveraging advanced technologies and implementing robust backend systems to seamlessly integrate the desired web-based sources into a centralised cloud-based data resource. By consolidating all relevant information into one platform, Adrian's users would have access to accurate and up-to-date data from multiple sources in real-time. This consolidation would not only enhance the user experience but also improves operational efficiency for his business.

The Art of Implementing Solutions:

Turning Ideas into Reality

The implementation of the solution was carried out using Agile methodology, ensuring that Adrian, the client, was involved throughout the entire development process. This approach allowed for regular communication and collaboration, ensuring that his requirements and expectations were met effectively. By involving Adrian throughout the process, we were able to ensure that the solution aligned with his vision and goals. The Agile methodology facilitated a flexible and iterative approach, allowing for quick adaptations and improvements based on Adrian's input.

We were also tasked with providing long-term maintenance and development of this platform. Specific tasks were involved in accomplishing this, which are listed below:

  • Integrating third party API (Application Programming Interface) data, in various formats, into one streamlined data source.
  • Creating real-time search capabilities for price and availability, as multiple applications were being uploaded and visitor updates to data were completed on a per-second basis.
  • Creating the facilities for online payment
  • Creating a fast-loading platform for customers to book yachts and catamarans across many different locations on their computers, laptops, and mobile devices.

The Impact of Transformation on Client’s Problem state

Plainsailing has achieved extraordinary success and recognition in the market with the help of our proposed solution and the ongoing support we've provided the customer for more than five years since the initial deployment. We are proud to announce that they have been awarded the prestigious title of 'Sailing Company of the Year England' at the Travel and Hospitality Awards 2020.

This award is a testament to our commitment to delivering exceptional services and continuously exceeding client expectations. By providing innovative solutions tailored specifically for Plainailing, we have helped them navigate through challenges and achieve remarkable growth in their business.

We’ve built a fantastic on-going relationship with Agile over the last 5 years, and they now manage all our design, web development and infrastructure. They have done a great job, and work closely with our team to integrate new payment solutions, best practice and future-proofing. Would highly recommend.

Adrian Tognarelli